Choose your delivery
- Standard
- Registered
1-page letter
1-page letter
What's included
Drafting assistance and structured review
Swiss-style formatting and final PDF generation
Postal submission handling and payment processing
Receipt, confirmation, and support
What's not included
Legal advice or legal review
Guaranteed delivery or guaranteed tracking
Translation or localisation review
Custom document design work
Common questions
When is my payment actually charged?
We only capture payment after the postal provider accepts your letter for dispatch. If the submission is rejected before acceptance, you are not charged.
What does the price cover?
The price covers one letter: drafting support, final PDF creation, provider-side printing and postal dispatch costs for that order, dispatch submission handling, and payment processing. Pricing is per letter, and each order is charged separately.
When is my letter actually sent?
After checkout, we prepare the final PDF and submit the order into the provider flow. Printing and handover to Swiss Post require at least one day at the earliest. Acceptance means handoff to Swiss Post, not delivery to the recipient.
Can I edit or cancel after checkout?
No. Once checkout is completed, the content is locked for dispatch processing. If acceptance for dispatch has already happened, we cannot cancel the order. If something looks wrong before acceptance, contact support immediately and we will review what is still possible.
Need more answers before you send?
See the full help page for questions about drafting, attachments, tracking, privacy, and delivery issues.
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